SALES: (616) 249-2800
4640 Division Ave. S, Grand Rapids, MI  49548
Contact Information

COVID-19 Sales Process, Policy & Information

Under the newly revised executive order, as of May 26th, we will be allowed to open our showroom to customers by appointment. Appointments may be available immediately. We ask that customers wear a protective mask when they enter our premises pursuant to the governor's order. We will follow all State of Michigan and CDC safety guidelines, including those for social distancing and building capacity. We also will continue to execute the purchase or lease of vehicles online and offer delivery to your home or office if this is the preferred method of doing business. Our virtual showrooms and chat features are open 24/7 and our sales team is available to answer questions, provide pricing information, value your trade-in vehicles, and walk you through the purchasing process during regular business hours. In addition, we can arrange sanitarily, no contact test-drives. Your safety and the safety of our employees is our #1 concern. Contact us for details.

Frequently Asked Questions...

Q: Can we sell/contract a vehicle?
A: YES - Showrooms are open by appointment after 5/26 and we will continue to conduct sales by internet or phone with remote delivery to your home or office.

Q: Can a guest purchase their vehicle online, sign contracts and have the vehicle delivered?
A: YES - Any required "wet signatures" will be done with sanitized pens and social distancing at delivery.

Q: Can a guest have their vehicle serviced?
A: YES - Our service department is currently open Monday to Friday from 9 am to 5 pm.

Q: Can we allow a test drive?
A: YES - Test drives are available. All test-drive vehicles will be sanitized immediately prior to the customer taking possession. Call for a test-drive appointment.

Q: Can we structure lease/purchase proposals & quotes for potential customers?
A: YES - With the appropriate information, we can provide an accurate lease or purchase proposals.

Q: Can we submit credit applications for approval?
A: YES - We can secure a lender's approval for lease or purchase. "Wet Signatures" may be necessary to finalize the sale.